Bank Renews Home and Life Deal

Banking giants Santander and Aviva have announced they are to continue their partnership to provide home and life Insurance to UK-based customers following a tender process.

The new deal will allow the two companies to work together in delivering new products and services and “reflects the success of Aviva and Santander’s existing partnership, first announced in 2011,” said Aviva.

The agreements follow a scheduled tender process and cover the distribution of home insurance, mortgage life protection, family and lifestyle protection and over 50s life insurance, which will be sold by Santander through its UK branch network, online and over the telephone.

Colm Holmes, Global CEO General Insurance said: “I am delighted that we have renewed our partnership with Santander. This builds on our successful nine-year partnership and underlines our joint, ongoing commitment to provide quality, affordable insurance solutions to help customers protect their homes and their lives.

“It also highlights the breadth and quality of Aviva’s offering to our banking partners and the strength of our portfolio across both general and life insurance. The renewal of our partnership means that Santander’s insurance customers will continue to receive the protection they need and enables us to continue delivering sustainable, profitable growth with our strategic partners.” 

The new partnership for home insurance will run to June 2025 and life insurance to December 2026.  It underlines Santander’s focus on delivering a range of quality services and products that fits its customers’ requirements and consolidates Aviva’s position as the UK’s largest insurer operating at scale across life insurance, savings, general insurance, health insurance and retirement markets.

Richard Al-Dabbagh, CEO Santander Insurance Services said: “We have enjoyed a very successful partnership with Aviva over several years and this new agreement will extend our relationship until 2025/26, bringing with it an exciting opportunity to work together on transformation projects across the products and services we provide to customers. 

“Backed by the strength of two brands consumers know and trust, we want to continue to provide our customers with protection that supports them when they need it and to build on the award-winning, comprehensive claims service our customers have become used to.”