Virgin Atlantic has joined Emirates Airlines to offer free COVID-19 cover to existing and new passengers in an effort to get customers back in the air.
It has joined with insurers Allianz to create the policy, which applies automatically to all flights booked with Virgin Atlantic. The airlines said the move is “designed to complement existing travel insurance and provide additional peace of mind for upcoming trips, whether customers are already booked or plotting a getaway”.
Under the policy in the event that they or anyone else on their booking becomes ill with COVID-19 while travelling, Virgin Atlantic COVID-19 Cover ensures related costs are covered, no matter how long the trip is or even if they’re visiting another destination on the same overseas trip. The policy covers emergency medical and associated expenses while abroad totalling £500,000 per customer, with no excess payment required.
The policy also covers expenses incurred up to £3,000 if a customer is denied boarding, at either departure or in destination, or has to quarantine due to positive or suspected COVID-19 during a trip.
Customers booked to travel from yesterday up to and including 31 March 2021 will automatically receive the new COVID-19 Cover and Virgin Atlantic Holidays customers will also benefit, where the flights on their holiday booking are with Virgin Atlantic. Providing the customer is travelling on a Virgin Atlantic ticket if the flight is operated by a partner airline or a Joint Venture carrier – Delta Air Lines or Air France-KLM – the cover will also apply.
The cover starts from the point of booking and ends when the customer returns home or to a hospital or nursing home in their home country. One-way trips are also included, with the insurance cover valid until the end of the journey, which is defined as 12 hours after the arrival of the customer’s final flight.
Juha Jarvinen, Chief Commercial Officer at Virgin Atlantic said: “Our priority is always the health and safety of our people and customers and this industry-leading Virgin Atlantic COVID-19 Cover ensures customers can continue to fly safe and fly well with us.
“Following our return to the skies to much-loved destinations like Barbados, we’re planning more services in the autumn, as travel restrictions continue to ease, including London Heathrow to Montego Bay, Antigua, Lagos and Tel Aviv. Whether it’s to visit friends and relatives or take a well-deserved break, we believe this complimentary cover will provide some added reassurance for our customers as they start to plan trips further afield. It applies in parallel to existing travel insurance policies which may now exclude COVID-19, and provides comprehensive cover for coronavirus, recognising the needs of our customers as we restart services.”